CNA Apprenticeship-Program: Security Operations Center
Closing date: April 19, 2025
Job Title: Security Operations Center Apprentice
CNA Business Area: Technology
Hours per week: 20 hours
Pay: $24 per hour
Starts on: Fall 2025
Duration: 1 year
Location: 151 N Franklin, Chicago, IL 60606
Modality: Hybrid, majority of time in the office
Education requirements:
- Completed COMPSFI 102 and COMPSFI 202
- Working toward a Cybersecurity AAS degree at City Colleges of Chicago
- The ideal candidate graduates in May 2026
Company Description:
CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 120 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada, and Europe.
Job Summary:
This apprenticeship position supports the organization’s security operations center (SOC). This position provides education in the day to day duties of a SOC analyst and the activities they perform in safeguarding the enterprise. The focus of this role is to actively monitor and respond to threats in the CNA cyber landscape. At the completion of the program the apprentice will be fluent in SOC applications and tooling as well as the investigative techniques utilized by cyber security professionals.
Apprentice can also expect to:
- Work with the Security Operations Center team to deliver program communications and training activities.
- Engage in daily security briefings and team meetings.
- Develop data reports summarizing quarterly results against goals.
- Collaborate with SOC senior analysts and QA to create SOC documentation and reporting.
Qualifications and Requirements:
- Have at least one academic year left at City Colleges of Chicago
- Work will be a hybrid style with the majority of time in the office located at 151 N Franklin (Tuesdays will likely be an in-person day)
- Earn passing grades (of a C or higher) in coursework
- Excellent communication skills, both verbal and written
- Ability to understand information security foundational information and principles.
- Communication, investigation, analysis, and problem-solving skills.
- Knowledge of Microsoft Office to manage various tasks and projects to completion. (Word, Excel, PowerPoint)
- Security tooling familiarity preferred (SIEM, RTR, Email Management, etc.)
- Interpersonal skills and the ability to work effectively with peers and staff.
Benefits for Participating Apprentices:
- Advance your career goals
- Gain industry-related work experience
- Working knowledge of information security frameworks and information security best practices
- Gain an understanding of operational risk policies, standards, and procedures
- Opportunity to gain full-time employment at the completion of the program
- Access to employers who are invested in your future
Employer-Specific Benefits:
- Health Benefits – medical, dental, vision, 401K eligible
- Paid Holidays – covered
- Paid Sick Leave – accrued 1 hour per 30 hours worked
We also suggest that you contact the Career Development Department at your campus for assistance with your résumé, cover letter, or interviewing workshops:
Contact through Navigate
- Daley College – Julie MacCarthy – on Navigate
- Harold Washington College – Jasmin Dobson OR Ashley Smith – on Navigate
- Kennedy-King College – Ingrid Prioleau Byrd – on Navigate
Contact through email:
- Malcolm X College – Maria Gutierrez – MXC-Careers@ccc.edu
- Olive-Harvey College – Charlene Haymond-Bussell – chaymond-bussell@ccc.edu
- Truman College – Meredith Gallo-Murphy – mgallo-murphy@ccc.edu
- Wilbur Wright College – Joe Reaves – jreaves@ccc.edu
After you Apply: After completing the application link, your resume and cover letter will be screened by CCC to determine IF you meet the requirements for the position.
*** If you are currently subject to a covenant not to compete, non-solicitation agreement, confidentiality agreement, or any type of agreement with a current or former employer that might affect your employment at CNA, a recruiter may reach out for details, and you may be asked to provide a copy of the agreement. ***
